Consolidating Data Governance DCMM Helps iSoftStone Strive for the Best in Digital Transformation

On October 12, 2021, hosted by China Federation of Electronics and Information Industry (CFEII) and Yantai Municipal People's Government, the 2021 Digital Enabling Economy Conference took place in Yantai with the theme of "Digitally Meeting in Yantai · for a Win-win Future”. The conference invited well-known academicians and authoritative experts to give keynote speeches on hot issues such as digital economy and digital transformation, and a summit forum on enterprise digital transformation was also organized, where people from all sectors such as industry, university, academia and users shared excellent practical cases of digital competency maturity model (DCMM). As a guest speaker, Yonghai Wang, Vice President of iSoftstone Technology Research Institute, delivered a keynote speech on DCMM Helping iSoftStone with Business Development.

The new mission of digitization is to mine the intrinsic value of data

Under the strong push of technological innovation and new infrastructure, data, as the fifth largest factor of production for the improvement of productivity, has become the consensus of all sectors of society. Obviously, data is becoming increasingly important and has become a new driver for boosting social and economic development. According to IDC's data, the total data volume worldwide will increase from 7.9ZB in 2015 to 175ZB in 2025. The explosive growth of data will promote the robust growth of digital economy, big data technology will be applied in a wider range, and various new business formats and models will be born. By contrast, the redundancy, data privacy and security problems caused by massive data will also bring challenges to society and enterprises in data governance. How to safely and reliably mine and leverage the internal closed-loop value of data has become an important digital mission of every manager.

At present, successful enterprises are all successful in digital transformation, and COVID-19 has made this transformation demand even more intense. In Yonghai Wang's view, every enterprise must have its own strategy for digital transformation, which is always concomitant with data governance. Data online is the core of digital transformation and the basis and premise of data intelligence. DCMM can help enterprises build data online and provide them with comprehensive model for guidance and methodology for data governance. As an enterprise committed to driving digital transformation, iSoftStone became a robust (Level 3) enterprise of DCMM after passing the standard implementation evaluation in 2020, through which marks a recognition of iSoftStone's achievements in data governance.

Relying on DCMM system to implement iSoftStone’s digital transformation practice

Data governance is an important part of digital transformation for iSoftStone. From the beginning, the company has made clear its digital transformation strategy: committed to becoming the preferred partner of digital transformation for customers through its own business digitization and management digitization. Business digitization is mainly to provide customers with digital products and services; management digitalization is to realize digital, platform-based and ecosystem-oriented management and strengthen supply-side capacity.

Based on this, after years of exploration, iSoftStone has summarized six data governance initiatives including top-level strategy, stable data organization, unified business process and operation and management mechanism, reliable data system, easy-to-use tools and scenario innovation. With digital middle-end functional departments taking the principal duty and supplemented by an effective operations management system, the company conducts effective data management and promotes the formation of a closed-loop for data application. Moreover, on such a basis, it has created "the three-tier operation and management model": effectively connecting the data channel at the decision-making layer, the management layer and the operation layer, allowing the closed-loop running of data at these three levels, and truly realizing the management decision-making support and sustainable operation based on data. In addition, innovating the scenarios for data application itself is also an important method to unleash the value of the data. "iSoftStone has internally tried various innovative ways to govern the data about portraits and maps, to give full play to the positive role of the data, and to promote the sustainable development of data governance in the company." Yonghai Wang said.

The DCMM system specification is one of the important driving forces to promote the digital transformation of Chinese enterprises. It points out the direction for iSoftStone to continuously improve its data governance and helps iSoftStone better achieve the business goal of "being better, faster and more economical". At the same time, iSoftStone also empowers its 13 industry partners with this valuable experience accumulated in practice, so as to enable the industry customers, regional customers and even the whole society to move towards digitization and intellectualization at an accelerated speed.